Returns & Exchanges

At ASHLUXE, we are committed to ensuring your complete satisfaction with every purchase. If you are not entirely pleased with your order, we accept returns and exchanges on unworn items with original tags within 14 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Securely pack the items in their original luxury packaging, ensuring all designer tags and hygiene seals remain intact and untampered.

• 3.
  Ship to ASHLUXE

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Quality Inspection & Refund

  Once our warehouse team verifies the condition of the returned goods, your refund or exchange will be processed within 5-7 business days.